Respondus LockDown Browser

Download Respondus LockDown Browser

Download the latest Emory installer for Respondus LockDown Browser

LockDown Browser supports the use of Chomebooks with a Chrome Browser Extension available at the same link above. View a quick video with installation instructions.

LockDown Browser Tips for Instructors and Students

  • We recommend that all instructors provide a LockDown Browser "test" quiz that students can use to verify that LockDown Browser is working properly on their machine.
  • Do not use eduroam or Emory Guest while taking a quiz with LockDown Browser. Be sure you are connect to EmoryUnplugged before launching LDB.
  • Always keep LockDown Browser program and your computer up-to-date. If updates are available, install them before taking an exam. Don't wait until the it's time to take a real exam to find out that LockDown Browser isn't working on your machine.  
  • Make sure the correct LockDown Browser version is installed. You must use the Emory link as versions are specific to each institution.
  • Make sure that your computer is fully charged before starting an exam. 
  • Close all other applications before launching LockDown Browser. LDB will only close applications that could interfere with the security of locking down the machine. Performance may still be negatively impacted by running applications that are still running, additional browser tabs and browser windows.
  • Respondus LockDown Browser problems can also be due to one of the following:
    • Firewall conflicts 
    • Anti-Virus software conflicts 
    • Loss of internet connectivity > send teacher a message and try to reconnect and resume exam

Troubleshoot Respondus LockDown Browser

The Respondus website maintains a page of common issues. If you run into problems, check this page to see if they have a helpful suggestion: https://support.respondus.com/hc/en-us/sections/4409607115931-Student-Support

As mentioned above, if you are having problems, the first thing you should do is update Respondus and restart your computer. If this doesn't help, and the Respondus website doesn't provde a solution, copy any error messages that you are encountering and send them to the Emory Canvas team at classes@emory.edu. 

Quiz Image Problem

Instructors Please Note: We have a workaround for Images Not Displaying In Respondus Lockdown Browser In New Quizzes